Housekeeping

Elevate Your Space with Clean-Today's Exceptional Housekeeping Service

At Clean-Today, we understand the importance of a clean and well-maintained space. Our professional housekeeping service is designed to transform your environment into a haven of cleanliness and comfort, leaving a lasting impression on both residents and guests.

Our comprehensive housekeeping service covers all essential tasks, including dusting, mopping, vacuuming, kitchen and bathroom cleaning, as well as emptying trash. We prioritise attention to detail, ensuring every nook and cranny receives the thorough care it deserves.

Clean-Today proudly extends its housekeeping services to a wide range of establishments, including pubs and hotels within Oxfordshire, Milton Keynes, Northampton, and Coventry. We recognize that these spaces require a high level of cleanliness to create a welcoming atmosphere for patrons. With our expertise and dedication, we guarantee exceptional results that meet the unique needs of each establishment.

By choosing Clean-Today, you can rest assured that all equipment and detergents necessary for the job are included in the pricing. We believe in transparency and providing our clients with the best value for their investment.

Experience the difference Clean-Today's housekeeping service can make in elevating your space. Contact us today to schedule an appointment and let us contribute to the cleanliness and comfort of your establishment.

Housekeeping services may include:

• Utilising cleaning supplies to sanitise and cleanse various areas
• Performing tasks such as vacuuming, sweeping, and mopping floors
• Dusting and disinfecting surfaces to maintain cleanliness
• Polishing furniture to enhance its appearance
• Cleaning lighting fixtures to ensure a well-lit environment
• Maintaining tidiness by changing bed and bath linens
• Thoroughly cleaning and polishing interior windows
• Properly disposing of garbage and recycling materials
• Restocking toiletries and other amenities in hotel rooms
• Replacing used towels and linens for guest convenience
• Ensuring the functionality of lights and electronics in guest rooms
• Promptly addressing and fulfilling guests' requests
• Adhering to the health and safety guidelines established by employers
• Reporting any damages caused by guests to supervisors. 

Booking Terms

You can easily book cleaning services on Clean-Today.co.uk. Our website is designed to suit your needs and is easy to navigate. However, you can book online the following services:

• Domestic Cleaning;
• Commercial Cleaning;
• End of Tenancy Cleaning;
• Carpet and Upholstery Cleaning;
• Oven Cleaning;
• Driveway and Patio Cleaning;
• After Builders Cleaning;
• Housekeeping Services. 

Once you place your order on Clean-Today.co.uk, you will receive an order confirmation email that your booking is successfully placed. Still, we kindly ask you to patiently wait for our member to reach you out confirming the appointment and the other details about your order. 

In case you need a carpet, after builders or driveway and patio cleaning, please contact us on the phone. The prices of these services are NOT fixed and are calculated based on several factors.

Furthermore, If you need same day cleaning services, please feel free to contact us to schedule an appointment. In case you want to take advantage of this service, you need to request the service before 12pm local time. Also, you will NOT be able to book the same day cleaning online. 

What is more, please keep in mind that the pricing of the service for the same day is done as the standard prices listed on our website are increased by 50%.

Additionally, the prices listed on our website do NOT include deep cleaning. In the case of heavy soiling, stains that have not been treated and require special care on our part, additional charges apply. Clean-Today reserves the right to charge its customers additionally  at the time of cleaning, in case of the need for deep cleaning, moving furniture and additional services not mentioned or requested in advance by the client.

In addition, Clean-Today reserves the right to refuse an order in case of heavy contamination not mentioned in advance, presence of human or animal fluid, as well as in the presence of hazards of any nature.

Booking Cancellation

You can easily cancel your booking within 48 hours before the day of the visit for free. However, in case you cancel your visit after that period, a cancellation fee of 50% of the amount of your order applies. Cancellations within less than 12 hours before the arranged time of the service will be charged the full amount of the order. 

What is more, neither cancellations nor refunds will be issued on bookings placed during bank  holidays, National days and annual holidays such as Christmas, Easter, Mother’s day, etc. which must be performed within the holiday period, if the order was placed within 5 days prior to the holiday itself. Otherwise, a cancellation fee of the full amount of the order applies. 

Satisfaction Policy

If you are not satisfied with the quality of our services, please contact us. As our customers’ satisfaction is our main goal, we will be glad to assist you with solving this issue. In such cases and after further investigation, we issue a partial or full refund or give our customers a store credit which can be applied to their future order. Please note, that this credit can be used only once, cannot be combined with any other credits or discounts and cannot be redeemed as well.

Online Orders

Orders placed through our website should be paid up to 24 hours after receiving confirmation of your order. Failure to make payment within this timeframe will result in the order being considered invalid.

Phone or Email Orders 

For orders placed via phone or email, payment is required within 5 business days from the day of the cleaning appointment unless otherwise negotiated with our team.

Payment Delays 

If payment is delayed for more than 5 business days from the day of your appointment, the amount owed will increase by 50%. Furthermore, delays for more than 30 days will result in a price increase of 100%. 

Secure Deposit

Clean-Today reserves the right to require a secure deposit of up to 50% of the total amount for orders placed via phone or email. This deposit is intended to secure your booking and will be deducted from the final payment upon completion of the cleaning service.